Accessibility

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Notice under the Americans with Disabilities Act

In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990, the City of Port St. Lucie will not discriminate against qualified individuals with disabilities on the basis of disability in the City of Port St. Lucie services, programs, or activities.

Employment

The City of Port St. Lucie does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the Americans with Disabilities Act (ADA).

Effective communication

The City of Port St. Lucie will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in the City of Port St. Lucie programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.

Modifications to policies and procedures

The City of Port St. Lucie will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of the City of Port St. Lucie programs, services, and activities. For example, individuals with service animals are welcomed in the City of Port St. Lucie offices, even where pets are generally prohibited.

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a City of Port St. Lucie program, service, or activity, should contact the  Human Resources Department, City of Port St. Lucie, City Hall, Building A, 121 S.W. Port St. Lucie Blvd., Port St. Lucie, Florida 34984-5099, as soon as possible but no later than 48 hours before the scheduled event.

The ADA does not require the City of Port St. Lucie to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden.

Complaints that a City of Port St. Lucie program, service, or activity is not accessible to persons with disabilities should be directed to Jerome Post, City of Port St. Lucie, City Hall, Building A, 121 S.W. Port St. Lucie Blvd., Port St. Lucie, Florida 34984-5099.

The City of Port St. Lucie will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modification of policy, such as retrieving items from locations that are open to the public but are not accessible to person who use wheelchairs. 

Grievance procedure under the Americans Disabilities Act

This grievance procedure is established to meet the requirements of the Americans with Disabilities Act of 1990. It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by the City of Port St. Lucie. The City of Port St. Lucie’s Personnel Policy governs employment related complaints of disability discrimination.

The complaint should be in writing and contain information about the alleged discrimination such as name, address, phone number of complainant and location, date and description of the problem. Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint, will be made available for persons with disabilities upon request.

The complaint should be submitted by the grievant and/or his/her designee as soon as possible but no later than 60 calendar days after the alleged violation to:

Jerome Post
City of Port St. Lucie
City Hall, Building A
121 S.W. Port St. Lucie Blvd.
Port St. Lucie, FL 34984-5099

Within 15 calendar days after receipt of the complaint, Jerome Post or his designee will meet with the complainant to discuss the complaint and the possible resolutions. Within 15 calendar days of the meeting, Jerome Post or his designee will respond in writing, and where appropriate, in format accessible to the complainant, such as large print, Braille, or audiotape. The response will explain the position of the City of Port St. Lucie and offer options for substantive resolution of the complaint.

If the response by Jerome Post or his designee does not satisfactorily resolve the issue, the complainant and/or his/her designee may appeal the decision within 15 calendar days after receipt of the response to Jerome Post, Director of Human Resources or his designee.

Within 15 calendar days after receipt of the complaint, Jerome Post or his designee will meet with the complainant to discuss the complaint and the possible resolutions. Within 15 calendar days of the meeting, Jerome Post or his designee will respond in writing, and where appropriate, in format accessible to the complainant, such as large print, Braille, or audiotape. The response will explain the position of the City of Port St. Lucie and offer options for substantive resolution of the complaint.

First posted: April 1, 2006

Downloadable forms and information

Curb ramp request form

Accessible route request form