If you have questions or concerns about trash pick-up
The City of Port St. Lucie has a contract with a private company, Waste Pro, to haul all household garbage, recyclables, yard clippings, bulk items and other trash from every residential property in the city. Waste Pro services also are available for all residential and commercial properties. The contract with Waste Pro is managed by the city's Public Works Department.
You can contact Waste Pro directly to make requests and leave comments by clicking the appropriate link below (when using these online forms, we encourage you to include an email address since the system will automatically respond when an issue has been resolved):
To contact Waste Pro by telephone, call (772) 595-9390.
Waste Pro services will be provided on all holidays except for Independence Day (July 4th), Thanksgiving and Christmas. Garbage, yard waste and recycling collection will resume on the next scheduled day.
Garbage cans are not provided by Waste Pro. They must be no larger than 32-gallon capacity and weigh less than 50 pounds each when filled.
Yard waste in all areas will be collected on scheduled pick-up days. Composting of yard waste is welcome, but not required. Waste Pro recommends leaving grass clippings on the ground after mowing, but they will be picked up if left curbside. Follow these guidelines when preparing yard waste for collection:
Yard waste that exceeds the limits for collection requires a larger truck for pickup. Contact Waste Pro at (772) 595-9390 to schedule a special pickup.
Placing yard waste in vacant lots is considered illegal dumping and against city ordinance. Code Compliance will investigate to determine if illegal dumping has occurred. If illegal dumping is evident, the property owner will be notified and asked to come into compliance. If the property owner fails to cooperate, the city will follow standard Code Compliance procedures such as issuing a citation and/or placing a lien on the property.
All recyclable material can now be placed together in the new large green bins that have been delivered to every residential property in the city. This 64-gallon bin has a lid and wheels for convenience. For recycling bin questions, please call Waste Pro at (772) 595-9390.
Trash removal services are paid for directly by property owners on the annual property tax bills that are sent out in November. Each bill clearly indicates the amount due for the Waste Pro services, which are accounted for separately from city property taxes. This method of collection is less expensive than making payments directly to Waste Pro.
The Waste Pro rate is $268.36 per year for residential properties.
Residential properties cannot opt out of payment for the service, regardless of whether the home is occupied or not, or if trash is put out or not. Seasonal residents who stay in Port St. Lucie for temporary periods are held responsible for the full year of pick-up rates. One reason for this is that Waste Pro truck drivers do not keep track of which properties leave trash by the curb and which don’t. They simply pick up any trash left outside.
For more details on services and costs, contact Waste Pro directly at (772) 595-9390, or visit Waste Pro’s website. Waste Pro’s office hours are from 8 a.m. to 5 p.m. weekdays and from 8 a.m. to noon on Saturdays.