City of Port St. Lucie, Florida Official Web Site
City of Port St. Lucie, Florida Official Web Site
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Utility Systems
Billing and Account Info
(772) 871-5330
TDD (772) 344-4137
Administration and
Field Operations
(772) 873-6400
TDD (772) 873-6400
Pay utilities bill
St. Lucie West Services District
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Utility Systems Department

Watch a video overview of the
Utility Systems Department

3 minutes, 46 seconds

At its regularly scheduled meeting on Monday, Aug. 12, 2013 at 7 p.m, the Port St. Lucie City Council will consider annexation of the McCarty Ranch property that it recently acquired.
Watch a replay of the presentation made to City Council at its Nov. 13, 2012 meeting regarding the use of this property as a cyclic water storage and recovery site that will help meet the city's water demands for decades to come.

Notable & newsworthy

Utility Systems PSA warning against flushing wipes wins award

The City of Port St. Lucie received an Award of Excellence at the 2014 National Association of Government Communicators awards competition in the Educational Programs category for an informational video about the potential damage caused to sewer utility systems by flushing so-called “flushable wipes.” Watch "Flushing Wipes Warning from Port St. Lucie Utility Systems" video

Port St. Lucie Utility recognized for outstanding plant operations and maintenance

Port St. Lucie's James E. Anderson Reverse Osmosis Water Treatment Plant was named the 2014 Outstanding Membrane Plant by the Southeast Desalting Association (SEDA), an affiliate of the American Desalting Association. Read more.

Mission

The employees of the Utility Systems Department are dedicated to leading the water and wastewater utility industry by protecting our environment and natural water resources, relying on innovative operating and maintenance processes, and providing the highest possible level of service and support to more than 62,000 customers.

Organization

Utility Director Jesus A. Merejo oversees nine operating divisions:

Customer Service/Billing

The Utility Systems Department also funds the Customer Service/Billing Division, a work unit that is managed by the city’s Finance Director/Treasurer.

Questions about new residential service, suspending or terminating service, or monthly billings should be directed to the Customer Service/Billing Division at (772) 871-5330.

Administration/Operations

Questions regarding the Utility Systems’s administration or operations should be directed to our switchboard that is manned 24-hours a day at (772) 873-6400.

Be sure to check out our alerts, tips and hot topics for the latest information and breaking updates.


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