What is Accreditation?

• A formal third-party recognition by the Code Council.
• A department fulfillment of specified requirements for Timeliness, Accuracy and Customer Service.
• A voluntary review of the department
• An assurance that the department is competent and meets established quality standards
• Professional Recognition
• A standard of excellence

Accreditation Benefits

• Only 5 Building Departments in the State of Florida are accredited
• Only 25 Building Departments in the entire world are accredited
• Increased efficiency
• Increased level of customer service
• Potential for lower insurance premiums
• Positive impact on the real estate market
• Enhanced life safety measures

Policies and Procedures developed by the Building Department to ensure quality customer service, include:

• Monthly Stakeholder Meetings
• Management site-visits
• Realtor Assist Program
• Express Permits a.k.a. "Master Permits"
• Red Tag Elimination Program
• Quality Assurance Program
• Department Service Goals
• Contractor Feedback Surveys

In September 2017, the International Accreditation Service recognized the City of Port St. Lucie Building Department in their Best Practices Manual for "Noteworthy Practices".

Noteworthy Practices identified during the International Accreditation Process, include:

• Realtor Assist Program
• Knowledgeable Concierge
• City University
• Beware of un-licensed contractors video
• Red Tag Elimination Program

International Accreditation Service (IAS)

Accreditation Criteria for Building Code Regulatory Agencies - AC251

View Building Accreditation Certificate