Lien Services Division

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Lien Division Customer Service

The City imposes liens on properties for issues such as water and sewer capital payment agreements, code violations and nuisance properties. When customers needed to find out what City liens were on a property, multiple departments would receive calls, including Legal, Building, Finance and Code Compliance. For the sale of properties that had outstanding City liens the realtor, seller and buyer could also call different departments. In 2017, staff created a “one-stop shop” for all City liens. The Centralized Lien Division is now responsible for answering all questions on city liens, such as pay-off amounts, appeals of the liens, modification requests and a written document for banks and realtors. By providing one point of contact for customers seeking information pertaining to liens, service is significantly improved.

Mission Statement

To provide one point of contact for all City lien related matters.



Phone Number
Jaimee Campbell (772) 871-5195 Manager
Kim Neckles (772) 344-4179  Information & Payoffs 
John Zabala  (772) 344-4219  Information & Payoffs 
Evelyn Rojas
(772) 871-5278
Modifications & Vacates 

Rebecca Figueroa

(772) 871-5189

Payments & Recordings

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