If you are experiencing an emergency or your home is actively flooding, call 911 immediately. If floodwater entered your home but you are not in immediate danger, report the damage to 1PSL at 772-871-1775 (press 3). Reporting helps the City document storm damage and support potential FEMA disaster assistance. Reporting damage does not replace filing an insurance claim.
Published on October 21, 2026
The City of Port St. Lucie was recently recognized by the Florida Local Government Information Systems Association (FLGISA) for its innovative efforts to enhance safety, improve efficiency and create a better experience for residents and visitors at City Hall.
The recognition highlights a collaborative project led by the Information Technology Department, with strategic support from the City Manager’s Office and in partnership with the Police and Facilities departments. The initiative focused on making City Hall safer, more efficient and easier to navigate for everyone who walks through its doors.
By bringing together expertise from multiple departments, the City implemented new technology and processes that support public safety, streamline visitor experiences and help staff respond more effectively to day-to-day operational needs. That included advanced safety-screening technology and a visitor management system that allows visitors to quickly check in.
The improvements have made it easier for residents to access services, attend meetings and visit City Hall while helping employees work more efficiently behind the scenes. The technology also provides data on peak foot-traffic periods that can help inform staffing needs.
The City was recognized at the FLGISA Technology Excellence and Achievement Awards, reinforcing Port St. Lucie’s commitment to finding practical, innovative ways to deliver exceptional services for the community.