How do I access my retirement accounts?
Current and former employees can manage their City retirement accounts through the MissionSquare online portal at www.missionsquare.com or by calling 800-669-7400.
Through their MissionSquare account, participants can:
- Access account information, investment tools and retirement planning resources
- Update personal information
- Manage and update beneficiary designations
- Review portfolio performance and track investment growth
- Adjust investments and allocations at any time
- Access quarterly statements, tax documents, and other educational tools
- Use the Retirement Education Center for videos, calculators, planning guides, and savings strategies
- Access Certified Financial Planner services for individualized planning support and retirement readiness consultations
Why should employees participate in a 457(b) or Roth IRA plan?
Participating in a 457(b) deferred compensation plan and/or a Roth IRA helps employees build additional retirement savings beyond the City’s 401(a) defined contribution benefit. These supplemental plans can play a key role in meeting long‑term financial and retirement goals.
How do employees enroll in the 457(b) and/or Roth IRA?
Employees who wish to begin contributing should contact the Retirement Office at RetirementOffice@cityofpsl.com.
Only W‑2-receiving full‑time, part‑time and contract‑with‑benefits employees are eligible to participate.
How do employees start or change contributions?
Employees may start, stop or modify contributions at any time by submitting a new contribution change form (available on the City’s Employee website) or by contacting the Retirement Office.
On the form, the employee selects a percentage of pay or a fixed dollar amount to contribute each pay period. The employee can choose to contribute their funds as pre-tax, after-tax (Roth) or a combination of both. Changes generally take effect within 1-2 pay periods, as administratively feasible.
Are there contribution limits?
Yes. Annual contribution limits are set by the IRS and may change each year. Employees can view current limits on MissionSquare’s website.
Can employees roll in a former employer’s retirement plan?
Yes, as long as your previous employer-sponsored retirement plan is eligible. You will need to contact your former employer’s retirement plan provider to determine if your plan(s) can be rolled into the City’s plans. The City’s 401(a) and 457(b) plans allow for rollovers from governmental 457(b), 401(a), 401(k), 403(b) and Traditional IRAs.
Rollovers must follow the City's plan’s rules:
- 401(a) plans do not permit withdrawals, loans or hardships; rolled‑in funds are accessible only after separation of employment.
- A provision on the 457(b) plan allows for in‑service distribution of rollovers, making rolled‑in funds accessible at any time. Current City contributions will not be accessible until separation of employment.
To initiate a rollover:
For more information, visit MissionSquare’s Roll‑In Services page.
What investment options are available?
The City’s 401(a) and 457(b) plans offer stable‑value funds, target‑date funds, bond funds, specialty funds and equity funds.
Default investments:
- 401(a & 457(b): Target‑date fund
- Roth IRA: Money market fund
On select plans, a MissionSquare Brokerage investment option is available. This is a self-directed brokerage account that offers access to additional investments and securities for an additional cost through a Charles Schwab Personal Choice Retirement Account (PCRA). To add a MissionSquare Brokerage investment, an employee must have a total of $35,000 across all of their MissionSquare plans combined.
A $50 set-up fee is charged when the MissionSquare Brokerage Account is established. The fee is deducted directly from the employee's core MissionSquare account. A $50 annual maintenance fee will be charged. Additionally, Charles Schwab may charge transaction fees and commission for value-added services on the Schwab PCRA.
Important: The MissionSquare Brokerage investment through Charles Scwabb's PCRA is not the same as MissionSquare's brokerage account through MissionSquare Wealth Management.
May employees change investment options?
Yes. Investment selections can be changed at any time through the employee’s MissionSquare account under My Portfolio.
Employees may remain in the default investment, choose their own mix or opt for a managed account.
Managed accounts are offered by Morningstar Investment Management LLC, with tiered fees beginning at 0.5% of account balance.
Can employees request a loan from the 457(b) plan?
Yes. Active employees may request a loan online through their MissionSquare account under Loan and Withdrawals.
Loans are available only against pre‑tax balances; Roth balances are not eligible. Repayments are made through payroll deductions.
Separated employees cannot receive new loans.
For loan questions, employees may contact MissionSquare at 800-669‑7400.
What happens to an outstanding 457(b) loan after separation?
Loan repayments stop once employment ends because payroll deduction is no longer available.
Former employees may pay the loan in full within 30 days of separating by calling MissionSquare and requesting a lump sum payoff.
If a former employee chooses not to pay off their loan, the outstanding loan balance will be deemed distributed at the end of the required cure period. When a loan is deemed distributed, the unpaid principal balance and any accrued interest is reported to the IRS as a taxable distribution. Repayment of the deemed loan is not required, as it is considered a taxable event in the year the loan was deemed. MissionSquare will issue a 1099-R for tax filing.
Individuals should consult a qualified tax advisor or accountant regarding any potential tax consequences or any tax-related questions they may have regarding deemed loans.
What is a MissionSquare RHS plan?
The MissionSquare RHS plan is an employer‑sponsored, tax‑exempt medical reimbursement plan under IRS Code §213(d). The plan is closed and no longer accepts contributions.
When can employees use RHS funds?
RHS funds become available seven days after separation from the City for eligible medical expenses.
Can RHS balances be rolled into another plan?
No. RHS funds must remain in the City of Port St. Lucie’s RHS plan.
Can survivors use RHS funds?
Yes. If beneficiaries are designated, surviving spouses or qualified dependents may continue using funds for eligible medical expenses. If no beneficiaries or eligible survivors exist, remaining funds are forfeited.
How are RHS claims submitted?
Employees may file claims:
- Online: Through the Meritain Health claims portal via single sign‑on from their MissionSquare account
- By form: Completed form(s) and supporting documentation can be faxed to 888-665-8495 or mailed to:
MissionSquare Health Savings (RHS) Plan
c/o Meritain Health, Inc.
P.O. Box 30136
Lansing, MI 48909‑7611
Where can employees find RHS forms and information?
Forms, guides and videos are available on the Meritain Health – MissionSquare Retirement website.