Request Services or Contact Us with 1PSL

The 1PSL mobile app is available on the Apple App Store and Google Play Store.

Google Play Store

Apple App Store

• Submit a service request (See examples of service requests below.)
• Pinpoint an issue location with GPS
• Attach a photo with comments
• Receive status updates and resolution notifications
• Report good news about the City (problem resolved or kudos to a City employee)
• Access utility payment portal
• Request records
• Learn about City news and upcoming events

• Commercial vehicle: Inquire about commercial vehicles parked in residential areas.
• Drainage inquiry: Report concerns about their swale system.
• General information: Connect with the City for general information, questions and service requests.
• Vegetation maintenance: Report trees, plants or grass in the rights-of-way that needs maintenance.
• Potholes: Report a pothole on the street leading up to your neighborhood.
• Public litter & recycling: Report litter in public areas. Report overflows or damage to public litter cans.
• Solid waste: Report concerns with garbage, recycling or yard waste services.

To submit a public record request, visit Public Records Request.

A public record is defined by Florida Statutes as: all documents, papers, letters, maps, books, tapes, data processing software, or other material, regardless of the physical form, characteristics, or means of transmission, made or received pursuant to law or ordinance or in connection with the transaction of official business by any agency FS 119.011(12).